Job Description

Summary

Join Our Team as a Server! 

About Us 

The Server position requires great communication, multitasking, and a good knowledge of food and drinks to make sure guests have a great dining experience. The Server takes orders, serves guests with professionalism, and keeps the service area clean and organized, all while following company rules and safety guidelines. 

KEY SKILLS/RESPONSIBILITIES

• Guest Service & Hospitality: Provide a warm, friendly, and professional dining experience by greeting guests, taking orders accurately, and ensuring their needs are met throughout their visit. 
• Food & Beverage Expertise: Maintain a strong knowledge of the menu, including ingredients, dietary restrictions, specials, and alcohol service guidelines. 
• Order Accuracy & Efficiency:  Take and deliver food and beverage orders promptly, ensuring accuracy and attention to detail. 
• Multi-tasking & Organization: Manage multiple tables while maintaining efficiency in serving, clearing, and resetting tables for the next guests.   Ability to efficiently manage multiple tasks and maintain a positive attitude in high-pressure situations. 
• POS System & Cash Handling: Process payments, close checks, and ensure accurate handling of transactions while following company and security guidelines. 
• Cleanliness & Compliance: Follow food safety and hygiene regulations, maintain a tidy and organized service area, and comply with alcohol and food handling certifications. 
• Physical Stamina: Physical ability to stand for long hours, lift and carry objects (20–50 lbs.), walk, bend, and perform repetitive motions. 

EDUCATION & EXPERIENCE

• High school diploma or equivalent preferred. 
• Previous experience in hospitality or food & beverage service is a plus. 
• Strong interpersonal and communication skills, with the ability to engage with guests and coworkers professionally. 
• Must obtain and maintain any required certifications (e.g., Alcohol Awareness, Food Handler’s Card) as per state regulations. 

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Now offering Daily Pay ! Ask your Recruiter for more details
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

Property Information Travelers can stay in the heart of downtown Louisville at our 4th Street Live hotel and walk to all the top Louisville attractions. Our hotel is conveniently attached to the Kentucky International Convention Center. We have brand new rooms featuring upscale amenities, city views, a sofa, and free WiFi. Hyatt Regency Louisville offers upscale fitness amenities and onsite gym activities for guest comfort and convenience. Accessible by guestroom key, our state-of-the-art hotel gym fitness center located in the lobby level allows each guest an opportunity to enhance their stay and keep active.

This position is at a location where Hyatt is not the employer. The employer of individuals working at this hotel may be a third-party management company that is responsible for all employment benefits and obligations at this location.

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