Job Description

RECEPTIONIST

Natchez Trace Youth Academy, a Universal Health Services, Inc. company, provides comprehensive behavioral health treatment and academic excellence to adolescent males aged 10-17.  Our facility is accredited by the Commission on Accreditation of Rehabilitation Facilities (CARF),which recognizes a commitment to measuring quality and standards of care. Natchez Trace Youth Academy is a highly-structured 115-bed cognitive behavioral program. Our diverse team works together to facilitate the changes that become an investment in the future of each young man's life and his family's life. We are located in the beautiful hills of Tennessee between two magnificent rivers, just 15 miles south of Waverly, Tennessee. Our spacious grounds occupy over 120 acres and include athletic fields, and alpine tower.

Check us out on the web at 

Natchez Trace Youth Academy is seeking an experience Receptionist to work weekends, Saturday and Sunday, 9:00 a.m. - 4:30 p.m. This role involves greeting visitors, answering and routing phone calls, handling inquires, and performing a variety of clerical tasks to support the organization's operations. The ideal candidate will have experience with MS Office Suite, multi-line phone system, and strong customer service skills.

Job Duties/Responsibilities:

• The Receptionist will follow strict access procedures prior to admitting visitors through the security gate.  Upon admission, the Receptionist will assist in directing visitors to the appropriate person(s).
• Answers, screens and forwards incoming phone calls.
• Oversees the scheduled Sunday visitation of patients in accordance with established guidelines ensuring that guests are checked in properly and visitation timelines are adhered to.
• Ensures the reception area is tidy and presentable, along with the adjoining conference/break room.
• Receives deliveries from overnight carriers
• Maintains office security by following safety procedures and controlling access via the reception desk (monitor visitor logbook, issue visitor badges, etc.)

Benefits Highlights:

• Challenging and rewarding work environment
• Competitive compensation
• Career development opportunities within UHS and its 300+ Subsidiaries!
• Referral bonus program
• "Perks at Work" employee discount program
• Free Meals

About Universal Health Services

One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, annual revenues were $14.3 billion in 2023. During the year, UHS was again recognized as one of the World’s Most Admired Companies by Fortune; and listed in Forbes ranking of America’s Largest Public Companies. Headquartered in King of Prussia, PA, UHS has approximately 96,700 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. States, Washington, D.C., Puerto Rico and the United Kingdom.

If you would like to speak with a representative directly, please contact JoAnn Lee, HR Recruitment Manager at joann.lee@uhsinc.com or by calling, office (931) 296-1183, cell (615) 947-7002.

Education Requirements:

• High School diploma or equivalent; additional certification in Office Management is a plus.

Experience:

• Verifiable work experience as a Receptionist, Front Office Representative, or similar role
• Proficiency in MS Office Suite
• Hands-on experience with office equipment, e.g. copiers, printers, multi-line phone system
• Professional attitude and appearance
• Solid written and verbal communication skills
• Ability to be resourceful and proactive when issues arise.
• Excellent organizatioanl skills
• Multi-tasking and time-management skills
• Customer service attitude.

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

We believe that diversity and inclusion among our teammates is critical to our success.

Avoid and Report Recruitment Scams

At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skill set and experience with the best possible career path at UHS and our subsidiaries.  During the recruitment process, no recruiter or employee will request financial or personal information (e.g., Social Security Number, credit card or bank information, etc.) from you via email. Our recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc.

If you suspect a fraudulent job posting or job-related email mentioning UHS or its subsidiaries, we encourage you to report such concerns to appropriate law enforcement.  We encourage you to refer to legitimate UHS and UHS subsidiary career websites to verify job opportunities and not rely on unsolicited calls from recruiters.

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