Job Description

Job Title: Norwegian Customer Support Advisor (Remote Night & Weekend Shifts)

Location: Malta (Remote)

Type: Fulltime

About Us:

We are a dynamic and innovative company dedicated to providing topnotch customer support services to our diverse client base. We pride ourselves on our multicultural team and our commitment to excellent customer service.

Role Overview:

As a Norwegian Customer Support Advisor you will be responsible for delivering exceptional support to our Norwegianspeaking customers. This role involves working remotely from Malta during night shifts and weekends ensuring that our customers receive timely and effective assistance no matter the time.

Key Responsibilities:

• Provide prompt courteous and efficient customer support in Norwegian via email chat and phone.
• Troubleshoot and resolve customer issues with a focus on high customer satisfaction.
• Accurately document customer interactions and solutions.
• Collaborate with team members and other departments to solve customer problems.
• Stay updated with our products services and policies to provide accurate information to customers.

Requirements:

• Language Skills: Fluent in Norwegian (written and spoken) and proficient in English.
• Location: Must reside in Malta and possess a valid work permit.
• Availability: Willingness to work night shifts and weekends.
• Experience: Previous experience in customer support or a related field is a plus.
• Skills: Excellent communication skills strong problemsolving abilities and a customercentric mindset.
• Technology: Comfortable using customer support software and remote communication tools.

What We Offer:

• Remote Work: Enjoy the flexibility of working from home.
• Competitive Salary: Attractive compensation package tailored to the night and weekend shifts.
• Training: Comprehensive training to help you succeed in your role.
• Career Growth: Opportunities for advancement within the company.
• Supportive Environment: Join a friendly and supportive team that values your input and wellbeing.

How to Apply:

If you meet the above requirements and are excited about the opportunity to join our team we would love to hear from you! Please send your CV

Remote Work :

No

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