This position will be focused on rationalizing the multiple camera systems in use throughout the City of Columbus for the Fiber team.
Under general supervision, is responsible for performing network infrastructure support activities to maintain integrity, operability, availability, and/or security of the City’s network infrastructure; performs related duties as required.
(Any one position may not include all of the duties listed, nor do the examples cover all of the duties that may be performed.)
Utilizing the network management system (NMS) and other tools, monitors traffic on local area and wide area computer networks for evaluation of network security, stability, and availability;
Runs network diagnostics to troubleshoot, detect, analyze, and isolate network problems; notifies higher-level personnel of more complex problems;
Resolves routine problems arising from diagnostic checks, from help desk trouble tickets, and/or from less senior support staff; closes help desk tickets as problems/maintenance work are/is resolved/completed; refers more complex issues to higher-level personnel;
Analyzes and evaluates the performance of the network resources including the network operating system, Voice over Internet Protocol (VoIP), wireless technologies, physical LAN/WAN, or applications performance;
Installs, configures, and maintains routers and other system hardware and software; optimizes and tunes the operating system to resolve performance issues;
Assists with the maintenance of accurate documentation and administrative information of all networks including topologies, wiring, network settings, and hardware and software inventories;
Evaluates and tests network accessibility and security; implements security priorities; makes modifications to security system as directed;
Evaluates requirements and components of systems, networks, and software products for applicability, adaptation, and cost effectiveness related to network operations;
Coaches network technicians in the performance of their duties raising their overall technical knowledge;
Assists in the implementation and maintenance of the enterprise network system including WAN, LAN, Internet, intranet, and other network infrastructure components;
Provides network support for the City’s various business application systems;
Stays abreast of new technologies and industry standards.
Three (3) years of experience providing basic network, data communications, or telecommunications support or analysis activities. Substitution(s): Postsecondary coursework (twenty-one (21) semester hours or thirty-two (32) quarter hours) in computer science, management information systems, telecommunications, or a closely related field may substitute for one (1) year of the required experience.
By completion of the probationary period, incumbents must pass the Cisco Certified Network Associate (CCNA) 200-301or other similarly comparable examination.
Possession of a valid driver’s license.
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Recruitment #: 24-0521-V1
Employment Type: Full-Time (Regular)
The City of Columbus is an Equal Opportunity Employer
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