Express Service Advisor Job at Auffenberg Dealer Group, O Fallon, IL

Mmt4YlJMeUVqZGtUeUJDcDI4NXZYL1RQN3c9PQ==
  • Auffenberg Dealer Group
  • O Fallon, IL

Job Description

As an Express Service Advisor, you will own our customer’s experience in the service lane. You are the first point of contact with our customers and will be well-versed in product offerings, inventory needs, technician scheduling and customer service. From greeting vehicle owners on the drive line to explaining the repair process, our Service Advisors are true professionals who enjoy helping others. We welcome individuals who are new to the automotive industry but with previous roles in customer service, retail sales, restaurant industry or hospitality. Join us at Auffenberg Dealer Group, a family owned group since 1942! We value our team members and pride ourselves on promoting from within. If you are looking for an exciting career working with a progressive management staff, state of the art tools and cutting edge technology apply today! What We Offer

  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • Full Supplemental Insurance Menu
  • FSA (Flexible Spending Account)
  • Paid Time Off
  • 401K w/Match
  • Cardinals, Blues, Fox, Muny, Ballpark Village Tickets
Responsibilities
  • Oversee flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service.
  • Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.
  • Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled
  • Ensures that the daily inventory of technicians' time is consistently sold to service customers.
  • Distribute work between technicians efficiently
Qualifications
  • Organized and friendly personality
  • Demonstrated ability to manage others
  • Time management skills
  • Fantastic communication skills with your customers
  • Professional, well-groomed personal appearance.
  • Clean driving record
  • Willing to submit to a pre-employment background check & drug screen

Job Tags

Full time, Flexible hours,

Similar Jobs

Providence Health & Services

Chaplain Job at Providence Health & Services

 ...The Chaplain provides professional and competent spiritual care ministry, and is responsible for serving the spiritual, religious, and...  ... theyre invaluable. Join our team at Providence St. Joseph's Hospital and thrive in our culture of patient-focused, whole-person care... 

The Medical Transcription Service

Work From Home as a Medical Transcriptionist Job at The Medical Transcription Service

We are looking for good pathology MTs who can work evenings. Must reside in the U.S. or Canada. Our MTs are independent contractors working from home. For more information regarding earning potential, equipment needed, and the reports we transcribe. Please email us for ...

Donohue & Associates

Cleveland Area Rheumatology Position Job at Donohue & Associates

 ...Rheumatology Division in well established 60 provider employed group working with (2) Internal Medicine physicians affiliated with the Cleveland Clinic in a family oriented community 45 minutes to Cleveland and Erie nestled on Lake Erie associated with a financially stable 186... 

Morgan Murphy Media

Sports Director/Anchor Job at Morgan Murphy Media

 ...KOAM NEWS NOW seeks a SPORTS DIRECTOR/ANCHOR to lead sports coverage across TV, digital, and social platforms in the 4-States area (...  ...storytelling and strong social media skills Bachelor's in Broadcast Journalism or related field preferred Solid sports knowledge and... 

Get It - Finance

Senior Accountant - Job at Get It - Finance

 ...dynamic work environment with ample opportunities for growth and development. About the Role We are looking for a skilled Senior Accountant with over 10 years of accounting experience and a CPA license to play a vital role in overseeing financial operations. This...